We are committed to protecting your privacy and handling your data with transparency and care.
When you use Odontist+, we collect the following categories of information:
| Data Type | Why Collected | Retained For |
|---|---|---|
| Phone number | Authentication only | Duration of account |
| Patient records | Core app functionality | Until deleted by user |
| Usage analytics | Product improvement | 12 months (anonymised) |
| Error logs | Bug fixing & stability | 90 days |
We use the information we collect for the following purposes:
We do not use your data for advertising. We do not sell, rent, or trade your personal data or your patients' data to any third party for commercial purposes.
Important: Phone numbers are used only for authentication via Firebase and are not shared or sold to any third party.
Odontist+ uses Firebase Authentication, a service provided by Google LLC, to verify user identities via one-time passwords (OTP) sent to your phone number.
For more information on Firebase's data practices, visit firebase.google.com/support/privacy.
Odontist+ integrates with the following third-party services to deliver its functionality:
Firebase (Google LLC) — Used for phone authentication, real-time database, cloud storage, and crash reporting. Firebase is a platform by Google subject to Google's Privacy Policy and Terms of Service.
Firebase Analytics — Used to collect anonymous usage data to understand how users interact with the app. No personally identifiable information is shared with analytics systems.
We carefully select third-party services that meet high standards for data security and privacy. We do not integrate any advertising networks or data brokers.
All data entered into Odontist+ is stored securely using Google Firebase infrastructure, which provides enterprise-grade security including:
Patient health records stored in Odontist+ are accessible only to authorised users of your clinic account. We do not access your patient data except as required to provide the service or as required by law.
While we implement strong security measures, no digital system is 100% immune to breaches. We encourage users to use strong, unique passwords and keep their devices secure.
You have the following rights regarding your data:
To exercise any of these rights, contact us at support@odontistplus.com. We will respond within 30 days.
Upon account deletion, your personal data and clinic data will be permanently removed within 90 days, except where retention is required by law.
Odontist+ is intended for use by dental professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
Patient records for minor patients may be entered by the treating dental professional, who bears responsibility for obtaining appropriate parental or guardian consent in accordance with applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:
Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our privacy team:
We are committed to resolving privacy concerns promptly and transparently.